Frequently Asked Questions
Sweetening your shopping experience with all the info you need.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix faster.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Are my payment details secure?
Absolutely. Popping Candy uses industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide! International shipping rates and delivery times vary by location and will be calculated at checkout.