Returns & Exchanges
At Popping Candy, we want you to love your fashion finds, but if a piece doesn't quite hit the sweet spot, we offer a 30-day window for easy returns and exchanges. Items must be in their original, unworn condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the items back in their original packaging, ensuring all labels and protective liners are still in place.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund within 5-7 business days.
